Our pricing structure is transparent, and we strive to minimize any additional fees wherever possible. However, depending on the payment method you choose or your location, there may be certain fees associated. We recommend reviewing our payment information or consulting with your financial institution for details on any potential fees. Rest assured, we always aim to provide clear communication regarding any applicable fees upfront to ensure a smooth and transparent transaction process.

If your item arrives damaged or defective, please contact our customer service team immediately with photos of the damage. We’ll work with you to arrange for a replacement or refund as quickly as possible.

We partner with several reputable cargo companies to ensure reliable and efficient delivery of our packages. The specific cargo company used for your order may vary depending on factors such as location, shipping method, and package size. Rest assured, we work with trusted carriers to ensure your items reach you safely and on time.

Yes, your invoice has been included in the shipment. If you have any further questions or need assistance, feel free to let us know. We’re here to help!